As part of Bill's appraisal process, patients return an anonymised questionnaire about their experience of being under Bill's care. The results are analysed by an independent third party. Here are some of the results: Please describe any ways the doctor could have improved your experience today. • All good - very pleased with Prof Ribbans!. • Cup of coffee!. • Cannot think of any. • Prof Ribbans always provides a high standard of care. • None. • No. • Miracle cure. • Please add any other comments you want to make about this doctor. • Very happy - Thank you. • Very professional. • Excellent service. • Very professional and informative. • Prof Ribbans is always thorough, polite, explains every step and procedure clearly. Highly professional & • empathetic. • Excellent care made me feel comfortable. • An excellent consultant. • Nine years too late in seeing him. • Dr Ribbans is always professional. Thanks for getting me back on my feet
Patient Feedback
Both, (Wayne Wymer http://www.actionphysiotherapy.co.uk/ & Prof Ribbans) just a short email to thank you for your help in diagnosing, operating and then supporting the recovery of my knee. It feels in good shape 6 months on and I have got back to all my previous activities which is great. I feel I have been well supported throughout by you both.
GM
Thanks so much for sorting out my broken ankle which I did back in July this year. Here I am three months on and able to do pretty much what I could do before. From a very happy patient.
TG-P
Your consultation really did have a hugely positive impact on us all and we feel very blessed to have had such care from you and Shirley Hancock.
Parents of EW
After 7 months of struggling with a damaged ankle and being unable to walk normally I was finally directed to Prof. Ribbans. Apart from being welcomed brilliantly and treated sympathetically within no time Bill had discovered my problem by clever use of technology. Having agreed the surgery I needed to solve the problem it was into the Three Shires Hospital. Bill and the Anaesthetist (Prof John Hare) explained what they were going to do and a couple of hours later it was all over. The surgery was a complete success as was the recovery and within no time I was back on my feet walking naturally again with no more pain. I cannot thank Bill and his team enough, not just for the technical expertise that was delivered but the way I was treated throughout my experience. I would have no hesitation in returning to him for treatment and for recommending him to anyone else. A true professional!
MD 09/2017
As I have not seen you personally I wanted to take this opportunity to express my extreme thanks for your kindness, compassion and expertise in treating me so far. We have nothing but the highest regard for your clinic.
AB 02/03/2018
I’m not sure you’ll remember me as time has flown by since I last saw you and I’m sure you’ve seen many new patients over the past three years but I’m the dancer who’s foot you operated on back in December 2016. I can’t believe how quickly the time has gone but it’s safe to say that you well and truly fixed my foot and I’ve never had a problem with it since! I always said I would keep in touch and I’m so pleased to say that I’ve finally landed my first professional dance contract just over a year after graduating. Anyway Prof, I just wanted to send you a little update because if it wasn’t for you then I don’t think I would be getting to dance and do what I love each and every day. Once again, thank you so much for everything.
LH 11/03/2020
Professor Ribbans is a genius – and the team at The County Clinic are all absolutely fantastic too without exception. Having injured my knee, I had my initial consultation with Prof Ribbans 3 days later, with an MRI scan conducted a few days later. The results from the MRI were explained to me in detail (and simplistic terms!) at my 2nd consultation and my surgery was booked for two weeks later. Of all my (now multiple) knee surgeries, my recovery was exceptional – I cannot thank Professor Ribbans enough for everything he has done for me – I will be forever grateful.
DB 25/03/2020
I wanted to thank you again for your professionalism and wonderful care from start to finish of my treatment and surgery on my leg and foot.
JM
Sports people
Extract from her autobiography, “Unbelievable”. Bill Ribbans, a top Orthopaedic Surgeon, handled the process. He was caring and brilliant and got the time frame right – two long, hard, bitter months… there was a lot of travelling to and from Northampton to see him…
Rutherford… himself a patient of the County Clinic’s Bill Ribbans…. believes there is nowhere better to go for care…..not just from a sporting side, but if you come here to be checked out by these guys, you are getting checked out by the best…..a brilliant surgeon, Bill Ribbans and then everyone who is associated with the team – there are some very, very, very good practitioners who really will fix you… from my point of view I don’t have to go into London…
— Greg Rutherford, 2012 Olympic Long Jump Gold Medalist